Shipping
Ordering an item from Hi-Fi Heaven? We can ship to virtually any address in the world with some restrictions listed below.
Orders inside the US lower 48 and many areas in Canada are shipped and insured via UPS Ground, USPS mail, SpeeDee Delivery or various Freight Carriers depending on the item and destination. Tracking information will be provided via email and your online account once your order has been processed. Orders are processed usually in 1 business day but can take longer during holidays. Special order items will have additional processing time. Delivery time in transit is usually 1-5 business days
Saturday delivery is not a standard carrier delivery day and has a surcharge to normal rates. Furthermore, Saturday delivery is not available for all domestic locations. So, if you need something specifically delivered on a Saturday then you MUST first contact us for a quote and availability.
- Free Shipping: Free shipping is offered on most orders over $100 and valid only on shipments within the lower 48 states. This offer does not apply to APO/FPO and international addresses. Any items returned that received free shipping upon purchase will be refunded minus the actual cost of shipping.
- Oversized & Heavy Items: Oversized and heavy items may be subject to additional shipping charges due to restrictions on weight, size, freight costs and/or carrier surcharges. Contact us for an accurate shipping quote prior to placing your order. If funds are due, your order will not be processed until all payments have been received.
Orders outside the US lower 48 States and major areas in Canada are subject to shipping, insurance and handling charges. Products are shipped via USPS in most cases. If funds are due, your order will not be processed until all payments have been received